Refunds Policy

Around Travel strives to provide exceptional travel booking and reservation services tailored to your wants and needs. We understand that plans may change, and you may need to cancel or modify your bookings.

We have outlined the procedures and fees associated with cancellations, as well as any potential refunds or credits.

Cancellation Deadlines

Timing is extremely important and therefore we outline specific deadlines for different types of bookings, from flights to hotel reservations and package tours. Keep informed of these deadlines to understand cancellations and to minimize any potential fees.

Flights: Cancellation policies are subject to each airline. Please refer to the airline’s cancellation policy upon reservation. Typically, for flight bookings, cancellations must be made at least 24 hours before the scheduled departure time. If you cancel within 24 hours of departure, you may be subject to airline cancellation fees.

Hotel Reservations: Hotel reservation cancellation deadlines differ depending on the property and rate type. Generally, cancellations must be made at least 48 to 72 hours before the check-in date to avoid penalties. Non-refundable hotel reservations are exempt from cancellation and do not qualify for any refunds. Please refer to the hotel’s cancellation policy.

Scheduled Tours: Scheduled tours, including guided tours and vacation packages, will communicate cancellation deadlines at the time of booking. Please refer to your booking confirmation for specific details regarding cancellation deadlines and fees.

Cancellation Fees

Cancellation fees depend on a variety of factors, including booking type and cancellation timing.

Non-Refundable Bookings

The implications of choosing non-refundable booking options differ from other booking types. This is what to expect if you need to cancel or modify your non-refundable booking.

Refunds and Credit Options

It essential to understand your options for receiving a refund or credit in the event of a cancellation. Please refer to the airline, hotel, or tour operator for information regarding the process for obtaining refunds for flights, hotel reservations, and scheduled tours, as well as any credit vouchers applicable.

Booking Modifications

Travel plans may change, and bookings may need to be modified. We have included a section on modifying flights, hotel reservations and scheduled tours, including potential fees and possible restrictions.

Travel Insurance

Around Travel Pte highly recommends purchasing travel insurance to protect you should any unexpected event or emergency take place that may necessitate cancellation or interruption.

Insurance Coverage Includes:

• Trip Cancellation Coverage: Travel insurance can provide coverage for trip cancellation in case of unforeseen events such as illness, injury, or death of a traveller or a family member. Coverage can reimburse you for prepaid, non­ refundable expenses should you need to cancel your trip for a covered reason.
• Emergency Medical Coverage: Travel insurance typically covers emergency medical expenses incurred while travelling, including hospital stays, doctor visits, and medical evacuation. This coverage can help alleviate financial burdens associated with unexpected medical emergencies abroad.
• Trip Interruption Coverage: If your trip is interrupted or cut short due to unforeseen circumstances, including natural disasters or a family emergency, travel insurance reimburses you for unused travel expenses and additional transportation costs to return home.
• Lost or Delayed Baggage: Travel insurance includes coverage for lost, stolen, or delayed baggage, reimbursing you for essential items purchased during the delay and compensation for lost or damaged belongings. Coverage can help alleviate the inconvenience and financial losses associated with luggage mishaps while travelling.

Around Travel Pte is an intermediary service and cannot assist with booking cancellations or changes. Please contact the airline, accommodation or tour provider for cancellation information.